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Questions?

A selection of the questions most frequently asked by our customers, together with the appropriate replies. If your specific question is not included, please make use of our on-site contact form. We will respond quickly and do our very best to help.

 

 

 

 

 

 

 

 

 

 

 

Q.  Is there anything I need to bring when I drop off my computer for service ?
Q.  Do you guarantee your service?
Q.  What happens we are unable to repair my computer?
Q.  Do you repair monitors?
Q.  Do you repair printers?
Q.  Do you repair laptops?
Q.  Which methods of payment do you accept?
Q.  Does the fee include parts and carriage?
Q.  Does the price cover any make of computer?
Q.  How long will it take?
Q.  Can I use this service for erratic or intermittent faults?
Q.  Can I bring my PC to the workshop and wait for it to be repaired?
Q.  Can you build a top-spec PC system for me?
Q.  Can you provide telephone support?
Q.  Is my computer worth fixing?
Q.  Are your rates competitive?

Callout Fees

Although we do charge a callout fee( when applicable), we believe in a fair and honest approach to pricing. Depending on the distance, time, job and other factors we will charge an extra fee between €15 and €50 for a home or office visit. If you are flexible about when we call then in most cases this charge be minimised. Of course if you leave you pc at our workshop or we can help you remotely then there is no callout charge. The total price will be agreed with you before we visit and the price you are quoted is the price you will pay with no hidden extras regardless of how long the job takes us.


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